General cases of fraud reports & warning signs

Nowadays, most scammers have several excuses and do not want to meet you in person, as a result of which they try to contact you either electronically (email) or by printed mail or by phone so that their physical characteristics are not recognized. They have several reasons why they need money and almost always seem to have financial or mainly health problems. Most of them will force you to send them money not in their name but in the name of a friend or family member in order to make sure you have the ability and money to make a money transfer, or as assistance to the person of your family environment from which an accident was caused example: he is in at the hospital through the fault of your relative and medical expenses must be paid, either by the person of your relative who needs them or as a guarantee to receive them goods or services purchased.

Your personal information as well as your reference number of the transaction is highly valued by cybercriminals. Sending e-mails to many random e-mail addresses is an easy way to steal information from unsuspecting people.

Cases of possible email phishing:
The sender’s email is suspicious. A well-known company or a well-known government organization may appear as a sender, but it may be written with several spelling mistakes. “The email is inadequately written with spelling mistakes and incorrect grammatical syntax.”

In cases where your email is not listed in the text then most likely the email has been sent to thousands of other emails.

In many cases, the email you receive does not refer to you personally but has a general type of pension typed “Any Interested Party” or “Dear Customer” is an indicative example of fraud. All Financial Institutions in which you are registered and maintain an account know your name.

Cases when you receive an email that there may be a breach of security and in case you do not perform the recommended action of the email you received your transfer will be temporarily suspended, or even an email asking you for information about your personal information or confirmation, or the reference number is incorrect, or even takes you to a fake “website” site that asks for it. Our company will NEVER ask you for such Information!

If you feel that you have received a suspicious email, we advise you to:

  • DO NOT open it, delete it immediately
  • DO NOT follow any links in the email

Our company, our Dealers and our Providers will never send you an e-mail where the details of the transfer, such as a reference number of the transaction, will be requested. If for any reason you are NOT sure that the email message does not come from our company, delete it immediately, do not click on attachments and do not open links. Under no circumstances you should NOT update your personal information or any other information.

Let us know immediately what happened so we can help you in the most appropriate way.

Our update time is very important because if the transfer is not completed, then we have the option to stop the transaction and get your money back.

If you think that you have fallen victim to fraud, call us immediately at +30 210 3005800 or you can send an email to or or and describe your case.

You can immediately report the case to the authorities, it is very important for the prevention of fraud and the protection of other people not to fall victim to fraud.

All the reports we receive from you give us the opportunity to monitor and be aware of the scams that fraudsters are using and to
protect you and others from falling victim to fraud in the future.

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