The controller of personal data is the company under the name “DOG PAYMENT FUNDING INSTITUTION MONOPORING S.A.”, located at 19 Panormou Street, 11524, Athens, Athens, Greece, tel. no. 210 3005800 with e-mail address ταχυδρομείουdpo@dog-pi.gr and which is legally represented.
Our priority is the lawful processing of these data and the full and transparent information about it. For any questions please do not hesitate to contact us.
Section One: General Information
Section Two: Analysis of processing
Third Section: Other information
SECTION ONE: General Information
1. What personal data is?
The term “personal data” (hereinafter referred to as “personal data” or “data”) refers to any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one whose identity can be directly or indirectly identified, in particular by reference to an identifier, such as a name, an identification number, an address, a telephone number, but also by reference to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
In a nutshell, it is any information relating to and concerning a natural person that either immediately reveals his or her identity or may reveal it to us.
2. What is Processing of Personal Data?
Any operation or set of operations performed, with or without the use of automated means, on personal data or on sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, alignment or combination, restriction, erasure or destruction.
That is, almost any action, from the moment a dbh is created to the moment it is destroyed (or completely anonymized), constitutes an act of processing.
The processing of dpx is a lawful act if it is performed within the framework set by the relevant legislation, i.e. the national law 4624/2019 and the European General Data Protection Regulation (GDPR) 679/2016/EU.
3. Is the processing of your personal data compulsory?
Providing some of your data to our business is necessary when you make transactions or communicate with us.
This policy informs you of the processing rules we follow.
If you do not provide us with the data listed below, we will probably not be able to complete the transactions you request and generally provide you with our products and services or respond to your contact request or any other request you make to us.
4. When and how we collect your data
We collect your data at the following times:
5. Which principles we adhere to when processing data
When processing your data, we accept, adopt and apply the processing principles according to Art.5 GDPR, i.e. your data :
SECTION TWO: Analysis of processing
Our company collects and subsequently processes (stores, etc.) basically the following categories of personal data (PDPs):
2. Name, surname, patronymic, date of birth, occupation, signature, VAT number, ID number or passport number (or other identification document), home address/area, telephone number (landline/mobile), email address
3. Account number/IBAN, invoicing details (services, value, quantity), historical transactions
4. Browsing data and the internet protocol (IP) address of your terminal device when browsing our site
5. Purposes of processing – lawful basis of processing
We collect and process the above categories of data for the following purposes:
Legal processing bases
We inform you that the processing for the above purposes is carried out:
With regard to the sending of newsletters, we inform you that this only takes place if a service has been previously provided between us or only if you have voluntarily subscribed to our company’s newsletter mailing list, i.e. with your consent.
In each newsletter message you receive, we provide you with the option to stop sending them by selecting the unsubscribe option at any time you wish.
The newsletter is sent only to promote similar and related products or services of our company.
Your email address is not shared with third parties, subject to the company’s obligations under law.
The processing of dpi must be limited in time, for the time strictly necessary for the purposes of the processing.
The personal data we process in accordance with the above are retained for the period of time necessary to comply with the law (mainly tax law) and to safeguard our legal claims.
Your other data is kept at our business premises in physical or, where applicable, digital form.
We process the above data in accordance with the above-mentioned protection policy and of course we support and ensure the exercise of your rights with a corresponding procedure.
Our response to your requests (whether it concerns the exercise of rights or the submission of complaints) is free of charge and without delay, and in any case within (1) one (1) month from the time we receive your request and confirm your identity. However, if your request is complex or a large number of requests are submitted to our business at the same time, we will inform you within this month whether we need to obtain an extension of another (2) two months, within which we will respond to you. The quoted times of one (1) plus two (2) months (if required) are the statutory and prescribed times in the GDPR.
If your requests are manifestly unfounded or excessive, our firm may impose a reasonable fee, taking into account the administrative costs of providing the information or performing the requested action, or finally refuse to respond to your abusively repeated request.
In particular you have the following Rights:
6.The right of portability i.e. the right to receive your personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, format as well as the right to transmit such data to another controller without any objection from us.
7. The right to withdraw your consent to receive our newsletter, i.e. the right to request not to receive future newsletters from our company by email, by means of the unsubscribe option in any such email you have received.
8. The right to complain to the Data Protection Authority (dpa.gr) if you believe that we are in breach of the relevant data protection legislation regarding your data
SECTION THREE: Other information
Our company uses modern and up-to-date organizational and technical measures to prevent unlawful intrusion, access or dissemination of your personal data.
We inform you that we do not engage in automated individual decision-making or profiling.
Contact – Requests – Complaints
To submit a complaint or a complaint regarding a personal data breach, you can contact the Personal Data Protection Authority (Kifissia 1-3, P.K. 115 23, Athens, Athens, Phone: 210 6475600, Fax: 210 6475628, e-mail for notification of a personal data breach: firstname.lastname@example.org, general e-mail: email@example.com